Terms and Conditions
These Terms and Conditions describe the rules that apply when you use our online casino and sportsbook services. They set out the relationship between us and our users, explain account responsibilities, and explain how promotions, payments, and disputes are handled. By registering or playing you agree to comply with these terms, and we expect all account holders to act honestly and to keep their account details secure.
Account responsibilities
You are responsible for maintaining the confidentiality of your account login and for all activity that occurs under your account. Keep your password safe and do not share it. If you suspect unauthorised access, notify support immediately. We may suspend or close accounts where fraud, chargeback abuse, or clear breaches of these terms are detected. Multiple accounts per person are not allowed.
Verification and KYC
We may request documents to verify identity, address, or payment method ownership before processing withdrawals or when account activity appears unusual. Verification requests are part of our standard security checks. Until verification is complete, some functions may be limited. Failure to provide requested documents may lead to account restrictions.
Eligibility requirements
To create an account you must meet the age requirement stated during registration and register honestly with accurate personal information. Only one account is permitted per person, household, or device, unless we agree otherwise. Registration from restricted territories or by persons prohibited from gambling is not allowed; check the registration page for acceptance rules that apply to you.
Acceptable platform use
Use of the site must be lawful and in good faith. You may not use automated tools, collude with other accounts, exploit technical bugs, or attempt to manipulate games or promotions. Use of VPNs or other methods to bypass geo-restrictions or to conceal your location is prohibited. Abusive behaviour toward staff or other players may result in account suspension.
General bonus and promotion rules
Promotions have specific terms which will be shown when you claim them. Bonus funds typically carry wagering requirements and game contribution rules; free spins winnings may be credited as bonus balance and be subject to rollover. Minimum deposit amounts, maximum bet limits during wagering, and expiry windows vary by offer. We reserve the right to refuse, withhold, or cancel bonuses where we suspect abuse or non-compliance with promotional conditions.
Deposits and withdrawals
Available payment methods, minimum and maximum amounts, and processing times depend on the selected method. Deposits usually post instantly; minimum deposits commonly start from around €5–€20 depending on the method. Withdrawals are subject to verification and may be processed faster for e-wallets and cryptocurrencies once approved, while card or bank transfers can take several business days. We do not control third-party processing times or fees. You must not withdraw funds that were deposited fraudulently.
Dispute resolution
If you have a complaint, contact our support team at [email protected]. We aim to investigate and respond promptly. If a satisfactory resolution is not found, we will escalate the matter internally to our complaints team for further review. In some cases we may refer disputes to independent dispute-resolution services where available.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to you. Continued use of the service after changes are published constitutes acceptance of the updated terms. If you do not accept the changes, you should stop using the site and close your account.